Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
This online marketplace has altered its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Response
Countless users and merchants are posting online stating that platform listings now display an altered size classification than originally posted as a result of the reclassification.
The company said the revised method more closely matches comparable marketplaces.
The platform has recommended to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.
Sizing System Changes
Before the change, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L used to be a 12 but now shows as UK 16-18.
Member Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, from Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Manual Updates
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she said.
Platform Context
The platform boasts over 100 million users, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods following member complaints.
